Coordinated Service Teams (CST) Case Manager

Full Time
Posted 1 month ago


This full-time case management position will provide services with families in a collaborative partnership who are voluntarily participating in the Coordinated Services Team (CST) initiative as outlined in §46.56.  CST Initiatives develop a comprehensive, individualized system of care for children with complex behavioral health needs, utilizing a wraparound model of care.  This position reviews all referrals and makes direct contact with families referred to CST.  This position will work to develop community resources to provide support to children and families. The coordinator will develop and foster cooperation between individuals, community agencies and other systems of care to meet the identified needs of the family.  This position is rooted in the Core Values of CST, including but not limited to being family centered, consumer involved and strengths-based.

Essential Functions of the Position:

The following duties are illustrative and the person holding this position may be required to perform other duties of a similar nature or otherwise related to the position.

  • Maintains responsibility for the CST caseload/referrals.  Ensures program compliance with state statutes and county policy regarding the CST program. Conduct intakes and interviews to gather all necessary information. Determine the most appropriate response in each case and identify necessary services.
  • Completes Child and Adolescent Needs Assessments (CANS) as well as plans of care within the noted timeframes. The plan of care will identify formal and informal supports for each family, including identifying and addressing gaps in service.  This includes addressing the needs of the family with community based supports.
  • Leads the CST Coordinating Committee.
  • In conjunction with the Coordinating Committee and unit supervisor, assumes primary responsibility of the policies and procedures of the CST program.
  • Provides outreach to the community regarding the CST program.
  •  Provide Access Intake services. Receive and document child abuse/neglect reports, mental health and adult protection referrals and forward to supervisor.  Provide information and resources to those contacting the Department. Conduct initial interviews in order to determine the nature of access or service need and what unit or department is best able to assist the consumer.
  •  Prepares case records, reports and documents.  Represents the department professionally and in accordance with agency rules and expectations.

To Apply:

Download the required Burnett County employment application and email to Human Resources at or call 715-349-2181, ext. 2135.


• Bachelors Degree in Social Work, Psychology, Guidance and Counseling, Criminal Justice or closely related field. Two years of post graduation professional case work at the type and level consistent with a County Human Services Worker is preferred. • Ability to pass required background checks • A valid Driver’s license required.

Miscellaneous Information

Burnett County is an Equal Opportunity Employer

Job Features

Job CategoryCase Manager

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