Director of Health & Human Services
Salary: $65.76 – $94.71 Hourly
Location: Waukesha, WI
Job Type: Full-time
Department: Health & Human Services Department
Waukesha County’s Department of Health and Human Services is recruiting for a talented professional to serve as Director of Health and Human Services.
This position is responsible for the development, administration, and direction of a comprehensive range of programs and services addressing mental health, public health, child welfare, elderly, disability, and long term care services, veterans’ services and other social services for the County; and to direct the management of contracted services. The Health and Human Services Department has a budget of roughly $85 million and over 400 employees.
Selected candidate must be a critical thinker that possesses excellent leadership, communication, organization, analytical, problem solving and interpersonal skills with the ability to demonstrate creative and innovative thinking, and have a continuous improvement mindset.
Example of Duties
Develops, directs and administers the programs, activities, contracts and services provided and/or managed by the Department of Health and Human Services.
Provides direction and leadership to the department by responding to changing trends in legislative, societal, and community needs with progressive and innovative programs and services.
Directs the preparation and administration of the department’s operating and capital budget and the authorization and implementation of approved expenditures.
Oversees and approves the purchasing, monitoring and evaluation of contracted services in the department.
Oversees the coordination, implementation, and reporting activities of the Department of Health and Human Services to secure and maintain Federal and State generated funding, grants, and other resources.
Oversees the provision of public health services including control and prevention of communicable diseases, and special programs addressing community needs.
Oversees the provision of mental health services including in-patient and out-patient psychiatric and psychological services, and psychiatric nursing services.
Represents the County on special state committees, projects, and task forces.
Interacts and negotiates grants, contracts, services, and budgets with State DHSS and Department of Health Officials.
Directs the development and oversees the implementation of the strategic plan for the department.
Advises and makes recommendations to the County Executive, County Board Chairman, Health and Human Services Board, citizen boards, committees, commissions, and State authorities on issues related to health and human services programs.
Responds to public speaking invitations, interacts with the media, and conducts oral presentations to promote public education and awareness of department service programs and activities.
Monitors federal and state administrative policies and legislative proposals for impact on the department.
Directs the selection, supervision, and evaluation of all medical, managerial, supervisory, professional, and support staff and is responsible for the department’s overall direction.
Develops and maintains effective working and public relations with representatives of federal, state, and local government, community officials, service providers, and elected officials.
Participates in collaborative efforts or initiatives to meet and address the needs of the County community.
Directs the State required, public input and participation process by presenting department policy recommendations to the Health and Human Services Board.
Directs, develops, and manages emergency preparedness plans and events, including chemical, biological, nuclear, radiological terrorism event or natural disaster.
Performs other duties as required.
Essential Knowledge and Abilities
Thorough knowledge of the modern principles and practices of business administration, including budgeting, planning, administration, management, supervision, and program evaluation.
Thorough knowledge of the role of health and human service programs and the objectives of a public agency providing these services.
Thorough knowledge of service analysis and public relations.
Thorough knowledge of federal, state, and local laws, rules and regulations regarding the operation of a multi-faceted range of health and human services related programs, and activities.
Thorough knowledge of Emergency Government and Incident Command Structures and Protocols, including First Responder Roles and Responsibilities.
Comprehensive knowledge of confidentiality statutes and requirements, including the Health Insurance portability and Accountability Act (HIPAA) of 1996.
Comprehensive knowledge of the laws, codes, and regulations pertaining to treatment programs.
Comprehensive knowledge of governmental grant procedures.
Working knowledge of computerized department program software, Internet access, and database, spreadsheet and word processing programs.
Ability to utilize electronic health record, word processing, database, and spreadsheet programs.
Ability to coordinate, direct, and supervise activities of a large organization and staff.
Ability to plan, organize, and evaluate the work of others.
Ability to develop, interpret, and apply rules, directives, and policies, and federal, state, and local laws, rules, and regulations.
Ability to evaluate and direct the development of programs for client services and referrals.
Ability to plan, organize, and effectively present ideas and concepts to various boards, committees, departments, and employees.
Ability to communicate in public forums to promote the department’s mission and objectives.
Ability to lead the department in responding to changing social and legislative trends.
You must meet these minimum Training and Experience requirements:
Graduation from a recognized college or university with a bachelor’s degree in sociology, social work, psychology, rehabilitation, hospital administration, business or public administration, or a closely related field.
Five (5) years of responsible work experience in budgeting, planning and program management in human services or a closely related field, three (3) years of which were in a supervisory capacity.
Graduation from a recognized college or university with a master’s degree in sociology, social work, psychology, rehabilitation, hospital administration, business or public administration, or a closely related field will substitute for one (1) year of experience.
In addition to the duties listed above, the selected candidate will serve as an active member of the County Executive’s Cabinet providing important perspectives on issues of countywide concern, oversee the development and implementation of the Department’s three-year strategic plan, ensure implementation of the County’s Standards of Service Excellence and encourage LEAN and other continuous improvement practices throughout the Department. Selected candidate must be a solution-focused self-starter and critical thinker with the ability to change and adapt to solve problems with knowledge of LEAN and continuous improvement practices.
Waukesha County prides itself on operating in a business-like manner and is nationally recognized as an innovative leader delivering high quality services across all departments. With our vision of “Leading the Way”, we value teamwork and collaboration, ethics and diversity, communication, efficiency and cost savings, innovation, and the well-being of our staff and the citizens we serve. Employees are provided professional development opportunities and encouragement to learn and practice continuous improvement and LEAN principles as we regularly ask ourselves “Is there a better way?”
Rewards & Recognition
In addition to a comprehensive compensation and benefits package which includes health, dental, vision, life insurance, generous paid time off, and participation in the Wisconsin Retirement System, employees are recognized and valued through a pay-for-performance system which includes base and non-base awards. Employee well-being is promoted through a balanced work-life culture and through an exceptional employee wellness program that offers a variety of programs and tools to help promote an employee’s wellness and health, including an on-site employee only health & wellness clinic.
Located in the City of Waukesha, our workplace offers an on-campus café, employee health and wellness clinic, campus fitness center, free parking, and easy access to interstate highway systems. Waukesha County offers a perfect blend of urban and rural living where one can enjoy the benefits of quiet rural lake communities or opt for nearby attractions that the greater Milwaukee area offers including vast beach and park systems, public markets, performing arts, music festivals, and sports including the Milwaukee Brewers and Milwaukee Bucks.
Waukesha County is located in southeastern Wisconsin, directly west of Milwaukee County and 100 miles northwest of Chicago. Waukesha County is part of the Milwaukee Standard Metropolitan Statistical Area (SMSA) and is the third most populous county in the State with a population of 405,991. The County covers 576 square miles and consists of 8 cities, 19 villages and 11 towns. The County Board is represented by 25 County Board Supervisors.
We are seeking candidates that possess excellent communication, organizational, analytical, problem-solving, leadership and interpersonal skills. If this is you, we strongly encourage you to apply!
|Date Posted:||October 19, 2020|